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Fontech WiFi Service Management Platform Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
IT Infrastructure, Guest Wi-Fi Providers

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Description of Fontech WiFi Service Management Platform

Based on over a decade of experience developing cutting-edge technology solutions and providing carrier WiFi services around the world, WSMP is a best-in-class software platform delivering everything SPs need to manage, operate, and monetize carrier-class WiFi services on hotspot networks.

Reviews

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Type of review

Revainrating 4 out of 5

Very bad customer experience due missing information

It’s user friendly with all features you'd require a network engineer who knows what he or she's doing. Support was very limited. After having a month of support, they started charging me for each additional request on their end. The support was unhelpful at best and misleading at worst. No amount of explaining their problems solved would change this. Support was given on a first come first serve basis. Don't count on it! Support issues were never resolved when we asked for them multiple times.

Pros
  • It makes it easy to customize network settings and manage client access and credentials
Cons
  • Support team was not helpful with any issues we had