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GenHelp Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Development, Help Authoring Tool (HAT)

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Description of GenHelp

GenHelp and GenHelp Pro are new generation tools to assist in documenting code and creating help files. They take source files and import them to produce a file that can be used to create several forms of documentation.

Reviews

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Type of review

Revainrating 5 out of 5

Helped keep business running smoothly during absence

The ability for you to write your own custom documents, without relying upon someone else's template is great! We have been able use this software since it was first released by our vendor back when I worked there almost 10 years ago now (wow). That said we've had no problems with using HelpDesk over all these many months as an employee at another organization here - but then again my employer also uses Microsoft Office so maybe they would say otherwise? It has served us very well throughout…

Pros
  • Simple interface that anyone can learn in minutes; quick search capabilities are best features especially if searching large databases..you'll be surprised how fast searches occur vs other programs like Adobe Acrobat PDF reader which takes way too long..I used help desk often before moving into different parts elsewhere during past 15yrs...it helped greatly
Cons
  • Almost everything is ok