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GPMD Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Dotdigital Consulting

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Description of GPMD

GPMD are a full service ecommerce agency based in Old Street, London. We are truly passionate about helping our clients scale and grow online and have been working alongside ambitious online retailers since 1999 - providing services ranging from customer acquisition & retention strategy to complex, back-end Magento development.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Customer Service and Communication

The team is very professional! They work with you closely throughout your project management process ensuring that all aspects of it run smoothly for both parties involved. There were no issues at any point during my interaction or engagement with this Company/Team. I highly recommend them because they do what's right by their customers which makes me feel comfortable using their products as well. Their communication was clear; however, there may be better ways of communicating certain things…

Pros
  • How easy to use everything about GPMD from its functions in terms if scheduling meetings etc., through customer support when needed via email &/or phone calls
  • It provides so many options available within one product.
  • Great value offered compared other similar solutions out here today such us Microsoft Teams
Cons
  • Not bad

Revainrating 4 out of 5

Great customer service - quick response times

I like that we can easily access all of my accounts at one place without having to log into each separately. It's also easy for me to manage them myself if necessary with their help as well. Sometimes it takes awhile to get an answer or they don't respond when you try again later but overall it hasn't really caused any issues for us so far. They do great work! If you're looking for someone who will be there day after day answering questions, responding quickly and efficiently then this is your…

Pros
  • Easy Access
  • Responsive Helpful Team Members
  • Good Customer Service
  • Overall Very Satisfied :)
Cons
  • Nothing major
  • No complaints