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Grandstream GXP1615 Business HD IP Phone - Small to Medium Sized VoIP Phone and Device Review

4

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Average

Revainrating 4 out of 5  
Rating 
3.8
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img 1 attached to Grandstream GXP1615 Business HD IP Phone - Small to Medium Sized VoIP Phone and Device

Details

BrandGrandstream
ColorBlack
Number of Batteries1 CR123A batteries required.
Power SourceCorded Electric
Dialer TypeSingle Keypad
Item Dimensions LxWxH3.6 x 2.2 x 1 inches
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Description of Grandstream GXP1615 Business HD IP Phone - Small to Medium Sized VoIP Phone and Device

1 sip account, 2 line keys, 3-way conferencing, 3 XML programmable context-sensitive keys. Dual-switched 10/100 mbps ports. Support for Plantronics headsets. Up to 500 contacts, call history up to 200 records. Integrated POE.

Reviews

Global ratings 4
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  • 4
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  • 1
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Type of review

Revainrating 3 out of 5

Works very well, poor design for a desk phone.

How does the phone work very well so far. The hardware design is pretty poor for desk phone use. In the "almost vertical" position, it is not stable and very easy to tip over. In the "almost horizontal" position, the LAN cable and possibly the power cable (unless using POE) are carried and mostly left attached to the cables - this gets worse when using the supplied LAN cable. So it doesn't work very well anyway.

Pros
  • Integrated POE
Cons
  • Some difficulties

This works well and is a very handy VOIP phone (I use it with Voipo as ISP). Rendering can be an issue. While Grandstream supports automatic deployment via configuration files from a TFTP or HTTP server, the documentation for formatting these files and the list for mapping different options to the different codes assigned to them is in different places, not in one organized place Art a place. This means a lot of trial and error to get them set up and running as 'managed' phones rather than user

Pros
  • Dual switched 10/100 Mbps ports
Cons
  • Minor things

Revainrating 4 out of 5

I like everything, the price and quality are acceptable.

For such a small price (if you find a good supplier, you can bring down the price by 30% of the recommended one), out of more than 300 devices, only 4 died over time - 3 burned out the network chip, one stopped working hook switch (this is a button that works when lifting / resetting tubes) - in general, a good percentage, our supplier changed all the devices to new ones without question. To switch from analog to IP telephony, the most optimal option in terms of budget / functionality /…

Pros
  • - Wide functionality and value for money - Excellent sound quality if you understand what VOIP and QoS are, as well as how all this should work through NAT - Durable body and tube - Scroll long titles on the screen - Manufacturer support - a bunch of tools for customization, management and configuration - Excellent web interface - Support for the 2022 language in the menu and web interface, good 2022, without Chinese :-)
Cons
  • - There is no display backlight - not critical, but backlit would be nicer - The menu interface on the phone itself is not smart - with active use it can become dull. This is expressed in a set of numbers with a delay of 3-4 seconds, hanging calls - you have already picked up the phone, but in reality the conversation will begin in the same 3-4 seconds. Looks like a lot of savings on CPU and RAM. It is treated by automatic reboot once a day. : support has released firmware 1.0.420222 which solves problems with brakes and freezes, so you can exclude this minus, ate and live in peace - There are no normal warranty services, you can only hand over the warranty to a good supplier who takes the warranty on himself. - ONLY 2 lines and 1 SIP account, if you have Call Waiting enabled on the PBX, then transferring the call with 2 busy lines will not work - disable Call Waiting on the PBX so that users do not complain that they cannot transfer the call - It takes a long time to reboot, about 5 minutes, if he decides to ate the firmware - forget about him for 15-20 minutes - In some games, there is a clumsy wire to the tube, which eventually turns into an infernal tangle, they have a smaller coil radius