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guestext Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of guestext

guestext is a flexible, powerful, end-to-end guest experience solution.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent and attentive Customer Service

The support from GuestExt was very quick to respond with any questions we had! They were always willing to answer our every question or provide us their contact information for additional assistance if needed. There's not much I dislike about this product other than it being more expensive then some of its competitors (but you get what you pay for). Our main goal as business owners at work has been reducing ticket response time while increasing customer satisfaction through excellent service…

Pros
  • Support is exceptional, fast responses via phone call / chat room great turnaround times even during peak hours; easy integration into existing systems such that nothing needs changing within your own internal CRM software
Cons
  • All fine