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Harmony PSA Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
ERP, Professional Services Automation

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Description of Harmony PSA

CloudBlue PSA is the most complete cloud professional services automation (PSA) software on the market. Purpose-built with functionality to simplify every need of MSPs and Professional Services Organisations, CloudBlue PSA introduces a state-of-the-art PSA system built for today’s modern service provider. The platform empowers services organizations to scale recurring channel revenue and diminish operational complexity via its advanced product suite, which includes automated billing and reconciliation, an industry-leading customer support center and network operations center (NOC), real-time profitability analysis, and much more. CloudBlue PSA is available globally. See more at: https://www.harmonypsa.com/ Product Page: https://www.harmonypsa.com/product/ Request Demo: https://www.harmonypsa.com/lp/request-demo

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Very helpful, user friendly software for small businesses

Great dashboard that makes it very easy to see what's going on in your business. It allows you to pull up reports easily so we can keep track of our clients' accounts as well as bill them timely. There are many other features within this program but I haven't used those yet. The only downside about this program is all my previous data was lost when they upgraded their servers. We were using MS Office 365 products before and now there's no way to transfer or migrate those files over to this new…

Pros
  • The ease of use and the ease of use of the dashboard
Cons
  • The inability to transfer our old data over to the new version

Revainrating 4 out of 5

Great customer service and great software for auto-billing payments

I like how easy it was from start till finish! Very user friendly!! It's very intuitive as well so no learning curve at all. Everything about this program has been amazing. ! If you are looking into getting some type or another form off paperwork done then definitely check them out they will help get everything taken care if in one place. !! They have gotten our bills paid automatically without any issues by insurance companies we had not realized that there were errors until after payment but

Revainrating 5 out of 5

Great customer support & configurable platform

We like that our account manager was able to work with us in order to customize our solution to meet our needs. The software is very customizable and has many features that you can enable or disable depending on your specific use case. There are a few quirks we've experienced when trying to get our license set up but it's not something I'd say is bad, just takes some time to figure out. It does what we need it to do and has been very stable over the last year. We are solving issues related to…

Pros
  • Ease of UseEasy setupIntegration between systems (SAP)Great customer serviceAccount ManagerHelpful support teamAble To Do What You NeedIt WorksWell With Other SystemsWe Have Seen Great Growth In Our BusinessThanks For Helping Us Grow!I Would Recommend This SoftwareTo Anyone Who Needs A
Cons
  • Some problems