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HealthEquity Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Benefits Administration

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Description of HealthEquity

HealthEquity administers Health Savings Accounts (HSAs) and other consumer-directed benefits for our more than 12 million accounts in partnership with employers, benefits advisors, and health and retirement plan providers who share our mission to connect health and wealth and value our culture of remarkable “Purple” service.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Fantastic company with great customer support!

I love that Health Equity is affordable - it's easy to set up an account and get started! The support from their employees are incredible too as they help guide you through your options so you can find what works best for your business needs. There aren't many things about our program we dislike at this point but if there were something specific or better explained then please reach out right away because my team loves working here! We have been able to decrease overhead costs by over 50…

Pros
  • Easy setup
  • Great customer service.
  • Supportive staff who will take time with new clients when needed, even those in need due solely financial reasons (like myself)
  • Flexible payment plans available depending upon client/business size & circumstances
Cons
  • Empty

Revainrating 5 out of 5

Affordable Insurance Company With Great Customer Service

The best part about Health Equity is that there is no better customer service than the people who work there. They are extremely helpful and will work with you to find the best fit for you. They can be a little bit slow to pay out but they are working on that. We have been with them over 10 years now and have been with other companies as well. We love how supportive they are and how they do all they can for their customers. There is no other company that works on customer service as hard as…

Pros
  • Customer Service
  • It was such an amazing experience having one person really make me feel important.
  • Everything worked together perfectly! Very organized system made ordering process super simple & quick/easy!!<img src="http://feeds2feedhubkbptzvw4o7x3rnef9g8s1i

Revainrating 5 out of 5

Great Insurance Company and Customer Service

I like everything about this insurance! It is so easy to use when it comes time to pay bills or claim payments from my doctors/clinics etc.. The customer support team are amazing too!! There's nothing i dislike as far as using their services goes but if you do have any issues they will help however possible to get things resolved quickly & efficiently - which makes me feel very comfortable knowing that there is someone behind them waiting just incase anything does go wrong :) Their goal is…

Pros
  • Very simple, straight forward process for ordering prescriptions online with prescription delivery directly through our doorstep (with tracking) within 2 3 days after placing order in between 7am ET till 9pm EST Monday thru Friday 8 hours per day 365days year round including weekends..and even holidays lol..to receive medications delivered right away via FedEx truck without leaving home all together!!! Inexpensive medication prices compared against other meds sold by major drug stores across US...low
Cons
  • I don't really have any dislikes about this, everything is just fine