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HealthJoy Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Benefits Support

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Description of HealthJoy

HealthJoy is a first-of-its-kind benefits experience platform helping companies save money while improving employee satisfaction. Through personalized guidance and AI technology, we empower employees to better use and understand their benefits. Employees gain on-demand access to online medical consultations, live healthcare concierges, Rx savings, and much more. HealthJoy integrates a client’s existing benefits to deliver an employee their personalized benefits wallet. HealthJoy keeps employees engaged and educated year-round, meaning fewer questions for HR and a better employee benefits experience. JOY even handles personalized engagement campaigns to keep benefits top-of-mind. Using transparent pricing in every recommendation, HealthJoy is empowering employees to become healthcare shoppers and fundamentally changing the dynamics of healthcare. Implementing HealthJoy as the center of your benefits experience can quickly lead to impressive outcomes, including: • Lower healthcare costs • Increased benefits satisfaction • Consistent member experience year after year • Increased employee productivity • Reduction in benefits questions for HR • Stress-free healthcare experience Our benefits experience platform leads to higher employee satisfaction, increased cost containment, and fewer questions for HR.

Reviews

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Type of review

Revainrating 5 out of 5

Great resource! Makes switching healthcare simple

It's easy to navigate and it helps you stay updated with your benefits. It also gives you access to many helpful resources that you may not know about. I've never used this before but the website looks very user friendly and easy to read. The search function could be improved. You can't filter by different types of plans or specific providers. It would be great if you could filter by provider. I'm having a hard time finding information about my current plan. It would be nice to have access to…

Pros
  • Easy navigation
  • Great customer service team when questions arise.
  • Informative articles, blogs etc..It has lots in depth content related topics such as health insurance news items (e.g new rules/changes), how to guides & tips
Cons
  • There are disadvantages

Revainrating 5 out of 5

Very good option especially considering cost

I love that this system allows us as administrators so much flexibility in how it works for our group health plan members! It was simple enough at low levels of enrollment but became very confusing when there were multiple plans offered with different options (I believe they are now fixed). We have used HOYA several times over past years without problems; however due its new ownership/management changes recently has been an issue where you must be ready every time someone logs into your account

Pros
  • Fast way finding all kinds healthcare service needed by users.
  • Great support staffs available 24 hours 7 days per week via email
Cons
  • There are troubles