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Humley HR Digital Assistant Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Humley HR Digital Assistant

Humley’s HR Digital Assistant is a ready to deploy & fully integrated conversational interface for HR Teams, employees, and managers. Humley’s HR Assistant enables People Teams to focus on the tasks that really matter, delivering strategic business value through automating repetitive and manually intensive tasks involved with processing communications and giving employees instant access to all the information they need in the channels they use, 24/7 regardless of location or time zone. The platform is integrated with 90% of the leading HR software providers (BambooHR, Breathe, SAP, Oracle, Sage, Workday and many more) and comes preconfigured with all the most common employee HR interactions, from annual leave requests to onboarding, as well as supporting information retrieval and a whole host of other activity automation such as booking meetings and triggering notifications. This in combination with Humley’s automated no code set up and easy ingestion of HR manuals means that HR Assistant is not only quick to deploy, but also can automate 80% of employee questions, HR tasks and processes whilst still providing a natural and personalised experience – significantly improving productivity and satisfaction. Key benefits of the platform: • Improved employee experience through a simple to use tool and immediate response to queries. • Responses in under 2 seconds • Automation of 80% of all employee queries • 30% time saving across the HR team. • £250k ROI within the first 6 months. • Make HR more personal – remove the time spent on menial tasks to concentrate on the areas that are really important. • Available over multiple channels (Web, Mobile, Instant messenger and voice) • Easy to set up and deploy (60 minutes or less) with no coding and minimal ongoing support required.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy and effective tool for tracking attendance, absences & leave days

The best thing about this software so far has been its ease of use with no training required once it's installed in your workplace! It would be great if there was more support available from their team when you need assistance but they are very responsive via email or live chat which makes up most issues that I have had at least one time resolved within an hour (sometimes less). Getting information out into our workforce quicker than ever before by using AI technology made sense as we were not

Pros
  • Easy setup process, intuitive interface for easy navigation & functionality across various platforms including mobile devices too!! Very quick response times whenever problems arise during setup/implementation phase along side excellent customer service throughout entire journey
Cons
  • Almost never

Revainrating 5 out of 5

Great product, would definitely recommend!

Humley is a great tool to work with. The team is very responsive and always willing to answer any questions you have. I have no issues with Humley. They are always willing to adjust and help me with any issues I have. I have not had any issues with Humley. I have been using Humley for over a year now. I have not been able to find any issues with Humley. I have used a few other chatbots but Humley has been the best. I have used Humley to help with employee onboarding. I have used Humley to help

Pros
  • Great customer service
  • Always available at anytime during business hours, 24/7 support from their live agents when necessary.
  • Easy set up process (including customizing fields)
  • Very good platform that can be customized as needed
Cons
  • Empty