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iDSS Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Marketing Services, Outbound Marketing

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Description of iDSS

iDSS is a cloud-based customer relationship management system for the travel and tourism industry.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Best Document Storage Solution for Teams

The best part about this program, would have to be that it does what its supposed too - organize your documents into folders! I love how you can create custom fields which are used in emails as well with links back or forward through email attachments (which saves me time when searching). Not much at all really but if there was something better out their than we'd probably switch over right away!! Highly recommend using IDSS instead of outlook/google mail because they're more organized &…

Pros
  • It's so organized, that it's the best out there!
Cons
  • Not much to really have a down on
  • I would love to be using it more & more! I would

Revainrating 5 out of 5

Decent customer service and helpful staff

I like that it allows you to create multiple accounts, but still have all of your data in one place! It's not as user friendly or intuitive compared with other CRM software out there (like Salesforce). If they would make some changes/additions such an adding more fields so we can track our leads better this could be great!! We are able solve issues quickly by using IDSS which makes us look professional when dealing wtih customers who may need assistance from time t otime solving their problems

Pros
  • The most important is how easy its for employees at different levels
  • To log into any computer anywhere anytime without having anything complicated set up
Cons
  • Empty