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ikoula Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Hosting, Domain Registration

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Description of ikoula

IKOULA is a specialist in web hosting and French Cloud since 1998. The host has its own Data Centers in France (Reims and Laon) as well as two subsidiaries, in the Netherlands and in Spain. The proximity that IKOULA has maintained with its customers for more than 20 years now confirms that people are, and will remain, the central element of the hosting profession: a personalized customer relationship, a close and responsive service. The priority is to provide the best support to customers to allow them to refocus on their core business. The IKOULA Cloud solution is available on 3 continents (Asia, the United States and Europe).

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Friendly, approachable agency with excellent customer service

Ikoula was very quick at responding when we requested help getting our website up & running again after an outage from another provider which left us unable to access it via either FTP or SSH connections! Our account manager went above and beyond helping me get my site back online quickly by providing guidance through all steps required - including making sure everything worked correctly once restored so there were no further issues afterwards. They also have fantastic tutorials/documentation…

Pros
  • Great customer service, good documentation available for reference with helpful videos included in their tutorial section as well (although more could always use inclusion) :) Lots of support options offered upon request even remotely outside normal business hours / weekends depending what is convenient at time of issue
Cons
  • None found yet that I haven't liked

Revainrating 4 out of 5

Great web developers for reasonable prices

Ikoula gave us great value at an affordable price when we needed someone who could help build our website from scratch. They also have excellent customer care which made it easy to communicate any issues or concerns along the way. It was really hard finding anyone else willing to work with you if something went wrong during development. We had some minor glitches here & there but they were fixed quickly without much hassle. The fact that this project came together so fast speaks volumes about…

Pros
  • The fast and professional way the project came together
Cons
  • It was hard to have a project this fast without any issues

Revainrating 5 out of 5

ikoula - Great Product & Excellent Support

Ikoula is great to work with. They respond quickly when we have issues and resolve things fast! Their team is highly skilled and know how to solve our problems. We're able to scale up quickly without sacrificing performance. There were some limitations in the API's they had for data storage. We also needed multiple cloud providers to be able to use their products. So it was a bit complicated. We used Ikoula to store the backups of all our apps such as Wordpress or Drupal sites. And for…

Pros
  • Also very low latency between AWS & Azure instances allowing rapid scaling up / downs wth minimal disruption if
Cons
  • Nothing