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iLobby Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Office, Visitor Management

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Description of iLobby

iLobby is trusted by major banks, international airports, government, and Fortune 500 companies to track, manage and monitor who is in their buildings. The platform optimizes your front desk, and adds an extra level of security, even in highly-regulated facilities. The platform streamlines the complex process of screening visitors, into one quick and easy checkpoint. Its enterprise-level features make it easy to reach a high level of security and compliance in a matter of seconds. Enjoy enterprise features, flexible workflows, custom integrations, hardware, multi-location management, watchlists, SOC2, ITAR, GDPR. Used by Fortune 500, government, and SMBs.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great Company and Service - Would recommend to anyone

We have used ILOBY for four years now without any problems! This was our first choice when we needed building access control software. It has been great so far with no complaints at all! I haven't yet found anything that would dislike about this product or service as well. They are always there whenever you need help/support if they don’t know how something works or what certain things mean etc. There really isn't much more than just using them over again every time you require support! Access

Pros
  • Easy to use intuitive interface
  • Great customer services team available 24 hours 7 days per week.
  • Friendly staff who also provide an amazing amount knowledge from experience in both IT security management systems AND computer programming too (they even make sure it's compatible before installing)
Cons
  • Nothing major actually disliked here unless maybe because some features may be hidden away within menus somewhere but not easy enough once discovered by yourself

Revainrating 4 out of 5

Great solution if tracking employees

The best feature is the ability to track people and to be able to manage access to different areas. The software is very easy to use, and you can customize it for your business. It is easy to add and remove fields from the list. We were able to find some issues, but the support team was able to help us. I don't have any dislikes. I would recommend this software to anyone who is looking for a secure way to track people. We use it to track people who work in the building. It is easy to use and…

Pros
  • Easy interface
  • Ability connect with Salesforce.
  • Support available 24/7 if needed
  • Can integrate easily into other systems that we already had setup such as Microsoft Active Directory or SAP Business Objects (BO) ERP system all without requiring additional licenses!
Cons
  • Nothing really except maybe better reporting features

Revainrating 5 out of 5

Great Support System For Travel Agents

Their team was so friendly - they were able to help with my questions regarding our contract quickly! I have not yet used any feature but am happy that there are plans for this soon as well :) Definitely will be signing up again once we receive these new services!! It's hard being away from family because you could ask just about anything via Live Chat within minutes :). Nothing at all really... If anyone has never received training or been assisted then definitely check them out first before…

Pros
  • Multiple users per account allows more flexibility in managing access levels easily without wasting too much time entering user names everytime an employee is added into system by HR department after onboarding period ends

Revainrating 5 out of 5

Perfect solution, even better service

I love all aspects that come with this tool but most importantly its ease of use! It's quite user friendly for anyone not familiar or well versed in web design/development as we are at my firm - which really helped out when creating our own website using ILOBYLLA!. Very clear instructions provided during setup so no worries (we were stuck between 2 options)!! We had issues keeping up wtih demand from clients while also managing multiple sites. But overall great product support was received &…

Pros
  • Easy installation, intuitive interface , very helpful customer service team who have always been attentive whenever there is an issue reported by customers; they provide prompt resolution promptly without delay ! A must buy solution
Cons
  • Some cons