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ImProvelt Review

2

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
IT Management, Process Automation

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Description of ImProvelt

Professional tools to help you define business process improvement. Deploy and execute strategy. Maximize profitability. Sustain growth.

Reviews

Global ratings 2
  • 5
    2
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Product for Business Process Management - especially in the IT Industry!

I like that it's easy for me as an IT professional, with my limited knowledge of Business Process Management (BPM), in which this software is used/employed by our organization; however there are many features within BIMS360 we haven't yet explored or implemented into any project at work thus far! The benefits realized from using these programs have been quite substantial but not all aspects can be fully utilized due their complexity level - especially when compared against other productsโ€ฆ

Pros
  • Easy to use interface allows even those who donโ€™t know much about "IT" related fields ease understanding.
  • Great customer oriented support staff willing provide answers quickly if needed along side additional information required upon request :)Customer service was exceptional during both phone calls via 1st party tickets received directly thru website itself OR 2nd Party ticket submitted per email provided..All very helpful ! Allowing quick resolution time without having
Cons
  • Zero

Revainrating 5 out of 5

Excellent Implementation Consultant who brings clarity to projects

The best thing about implementing Impel is that I get instant results once itโ€™s been implemented in our organization. It has improved processes throughout the entire firm, both from an internal as well as external perspective. We have noticed time savings through automation of manual tasks and reduced cycle times for customers. There are some things which may need further improvements but overall we feel satisfied with the implementation. Processes were not aligned internally or externally soโ€ฆ

Pros
  • After deployment all users immediately felt comfortable working alongside each other without any additional trainings being necessary after installation great! :)
Cons
  • Empty