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Infortel Select Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Infortel Select

nfortel Select, ISI's Call Accounting and Reporting application, supports collection and processing of CDR from all telecom sources (on-premise PBX and VoIP servers, Centrex and other hosted services, local and long distance carriers, conference services and wireless handsets) to facilitate consolidated reporting and analysis of an organizations entire voice network.

Reviews

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Type of review

Revainrating 5 out of 5

Very User Friendly Product To Manage Your Phone System

I like that it is very user friendly - easy enough for even non technical people can use without having any issues at all with their phone system etc or data management side! It does take some time getting used too as you have to get familiarised but once there then its great! There are no downsides in my opinion so far just continue using until its more fully released otherwise there may be problems/issues if this happens!! Great product we've been able to manage our calls better which has…

Pros
  • Plus also making changes easily through software updates (when required)
Cons
  • Some difficulties