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Innovative Engagement & Management Solutions, LLC Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Innovative Engagement & Management Solutions, LLC

IEMS-US is a Woman-Minority Owned IT Services and Solutions Company that helps #businesses stay in sync with today's technology industry

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Very good tool which helps keep record

This software is very useful for those who are looking to manage their staff data efficiently. The best thing about this piece of softwre is its ability to monitor employee attendance online. It also allows you to track all your employees from anywhere around the world as long as they have an internet connection. We're solving some challenges at my office by using this software. You can easily create different type of reports such as weekly, monthly and yearly reports. There isn't anything much

Pros
  • I like how easy everything was with regards getting started once we downloaded our free trial version which allowed us access almost immediately after downloading.I liked seeing what other people were doing within work environments across America through social media sites etc..It's amazing!
Cons
  • Nothing really comes up right now but maybe sometime down th road

Revainrating 5 out of 5

Great support team, great people, great services

The support team are always friendly to us as customers. They work very hard for our business needs and understand what we want from them. Sometimes they can be quite slow at responding but this isn't something you should worry about too much since it usually gets fixed quickly once notified of their delay or lack thereof by one of your agents. We have had an excellent experience working with all levels of employees within IEMS US over 5 years now (from hiring through management). Truly great…

Pros
  • Very responsive.
  • Great customer service is consistent
  • Support technicians take time out during normal hours in order not interrupt existing staff's focus / productivity while providing necessary information
  • Excellent communication between various departments such that issues get resolved effectively without any unnecessary delays due miscommunication along paths
Cons
  • Nothing here

Revainrating 5 out of 5

An awesome application with excellent functionality

The best part about this software was its ease of use. It helped us to manage our projects very well. We used it for managing all our projects which were related to marketing and sales. This software has been really helpful for me as i am able to keep track of my tasks easily using this software. There are some features which need improvement like more customization options and better reporting system. Its great software if you want to have an easy way to organize your work. We managed our…

Pros
  • Customizeable
  • Excellent UI design/UX Design2
  • Useful Project Reports3 Ability To Connect With All Team Members4 Create Tasks6 Tracking Process Progress7 Task Reassignment8 Integration with other tools9 Easy integration5 Support Documentation12 Help Menu13 Customer service from CST
Cons
  • Not bad