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Innovative Information Solutions Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Innovative Information Solutions

Innovative delivers customized, cost-effective solutions in the areas of Application Performance, Business Continuity, Security and IT Infrastructure

Reviews

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Type of review

Revainrating 4 out of 5

Exceptional customer experience in dealing directly

The support when it comes to issues is outstanding! We had an issue with our SQL Server database which was impacting some functionality from one of the applications we were using, but nothing major; they just helped us troubleshoot what went wrong without any fuss or drama at all. I would recommend them because their support team are very knowledgeable and responsive - they know exactly how to resolve your problems quickly and easily so you can get back to work as soon as possible. Nothing…

Pros
  • The support is fantastic, I never have to wait for someone to get back to me with a response to my queries, and they know the product well enough to be able to help me with anything I need
Cons
  • There's no real downside to using Innovative Information Solutions for my needs