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IntaChange Enterprise Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Enterprise Architecture

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Revainrating 5 out of 5

Intachaage offers great functionality and ease-of usage

The ability to create change requests from our mobile devices is one of my favorite features! I can now submit changes directly via email, which has been an issue in past years when submitting through Change Request tool only allowed for manual entry into tickets. It's easy enough that anyone at any level within the organization could use it with little training needed. There are some minor quirks here or there, but they aren't deal breakers by far. If you're looking for something simple yet…

Pros
  • Allows us keep track of what needs attention vs not necessary so no time spent managing unimportant items..etc.Very good customer support team available 24/7..Good resource allocation capabilities including priority levels..Easy
Cons
  • Secret