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Intouch.com Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Demand Generation

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Description of Intouch.com

Intouch is an all-in-one customer onboarding and retention infrastructure. We provide businesses with novel tools to rapidly turn visitors into registered users, eliminate customer information decay and capture related insights. Users on the other hand are given web and mobile apps that act as their single-point-of-contact, let them search and connect to their favorite companies and share their information. Our user-centric approach to personal data sharing helps businesses reduce data management and collection cost, improve Customer Experience (CX) and bring trust between consumer and business.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent Integration Solution for Marketing

Intouch has given us the ability to collect customer information from multiple channels and get that data into Salesforce. They have been able to solve our data integration issues and have allowed us to have a single place to keep track of all of our customer information. I have not seen anything in particular that I dislike. The system is fairly intuitive to use and the sales team is able to use the system without any training. We have been able to have a single place to store customer…

Pros
  • The system is easy to use and we have been able to use it in a relatively short period of time without any training
Cons
  • I don't dislike anything about the system

Revainrating 4 out of 5

Overall great system especially due its ease-of accessibility

Excellent interface to connect with customers, very easy navigation of website features for both new & existing users alike! Very good at keeping in contact through emails (even if not enough support) Great platform overall! Highly recommended!! Not really anything that I dislike personally but maybe some minor UI changes could help improve user experience? Still waiting until they have more than just "support" available via live chat or email - would be nice sometimes during slower hours so we

Pros
  • Easy access
  • Abilityto track progress
  • Allows automation which saves money time
Cons
  • Needs better marketing

Revainrating 4 out of 5

Best Training Data Management Tool With Amazing Features

1) Easy to use2), Fast, Reliable3). Customer support4.) Great pricing5.). Friendly interface6.), Excellent reporting tools7)-Easy integration with other services8)(Good for internal training9.-SimpleUI10., Good UI11): Customization12.): Not customizable13.: Cost14.(Very expensive if you need custom development15)). No inbuilt integrations16(Not available everywhere17)), Lack of technical expertise18 (Limited access19)) I would highly recommend this service as it has helped us improve our data…

Pros
  • Fast
  • Easy to use
  • Reports
  • Integration with other services
Cons
  • Lack of integrations
  • High cost
  • Not customizable
  • Not available everywhere
  • Lack of technical expertise