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IT Glue Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
ERP, Document Generation

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Description of IT Glue

IT Glue is a documentation platform aimed at IT professionals. Information is imported from PSA, RMM and other tools into IT Glue, where it is organized for ease of access. With deep search and relationship mapping you can reduce your team's time waste by 50% or more. Create your own assets to document your clients' environments your way. Build integrations with our RESTful API to automate as many processes as possible. Find out why we continually win awards for innovation and as a productivity solution.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great Product, Amazing Support Staff

It has been great being able to use this tool in my daily work life! I love how easy everything works together when using all 3 products (IT glue/PSA & TMS). The support staff are very helpful if needed. There have not really any downsides that i know about yet but there may be something that comes up later down the road. If anyone needs help getting started please feel free to contact us through email via their website so they will get back right away!! We've used PSAs before but never…

Pros
  • Everything is simple, efficient; we're always happy with our outcomes each day at end of shift time..it's truly awesome working here as well it makes me more productive every single hour which helps everyone out tremendously!!! :)
Cons
  • Will fit

Revainrating 4 out of 5

IT Glue - Great tool with one annoying flaw

I like the ability to customize the layout and color scheme. I also like that the layout is responsive and can be customized to fit the screen size of the viewer. I dislike that the color scheme is hard to change. I also dislike that there is no way to change the layout of the tabs. It seems that the tabs are fixed and cannot be changed. I would recommend that the layout of the tabs be customizable so that the layout can be changed to fit the screen size of the viewer. I am using the software…

Pros
  • I like the ability to customize layout and colors
Cons
  • I dislike that the layout is customizable only to a certain extent