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Jellyfish Group Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Dotdigital Consulting

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Description of Jellyfish Group

Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Helpful and experienced support staff especially during critical hours

The team at jelly fish has been very helpful in solving our various issues related to web analytics platform such as Google Analytics integration using GA API v3 for iOS apps (using Xamarin). They are also helping us with some custom integrations we have developed internally which will be released soon! Nothing much so far but I hope they can deliver more features that would help me solve my problems faster than what i am currently doing it myself!! Great customer experience from their side.…

Pros
  • Very User friendly UI, good dashboard & easy navigation between tools.
  • Excellent support
  • Fast turnaround time when needed most :)
Cons
  • Data retrieval process is somewhat slow
  • Not yet fully integrated all 3rd party service providers

Revainrating 5 out of 5

Easy way communicate remotely and efficiently

I like that it allows me to connect with my clients in real time whenever necessary without having them leave their desk! It has also helped us keep track of our projects more effectively as well as being able to provide better service for customers who are unsure about what they want or need from us. Sometimes there can be lag when sending messages but this isn't always noticeable once you've been using the platform for awhile. A good option if you're looking into an online video chat…

Pros
  • Also easy access through mobile phones too very convenient!! Very user friendly interface!!! Would recommend highly ! :)
Cons
  • Minor Issues