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Jornaya Intelligence Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.5
Marketing, Customer Journey Analytics

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Description of Jornaya Intelligence

Jornaya Intelligence is an open technology platform tracking the origin and history of every lead event that utilizes the LeadiD system.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Simple and Effective - Helping drive conversions

I love how easy it was to set up, we were able to easily integrate this with our CRM for automatic syncing in real time. The reports are also very helpful when trying to figure out where your leads have come from versus what campaigns they've been exposed too. There can be some lag times between updates which makes you wonder if there's something wrong or missing data but nothing major as far as functionality goes. We're using Leadadtive primarily so that we know exactly who has visited eachโ€ฆ

Pros
  • great customer service support.
  • Great product integration
  • Very quick response rate by salesforce engineers/developers upon request

Revainrating 4 out of 5

B2B lead generation & prospecting tool that is easy-to use

I like their ability to track my leads very well, it's not too expensive but they do provide lots for free! They also have good customer service when you need them! Their integration with Salesforce could be improved upon as far back reporting goes in terms of being able find information regarding your sales pipeline faster than having someone manually update spreadsheets or google sheets would take time and energy. Lead management software has been great so long we've used this product weโ€ฆ

Pros
  • Ease ful creation custom reports
  • Great support via chat/chatops if needed
  • Multiple sources tracked (email marketing attribution tracking
  • GA lead tracker)
  • Ability report data from SFDC without writing code using prebuilt dashboards
Cons
  • Lackluster mobile app which lacks important functionality including search by contact