I like that it is easy to use, has good customer service support when needed (which isn't often), offers flexibility with booking options for your business travel needs/budget etc., allows me as an agent in our office who's not always available during normal hours of operation / working days - which can be difficult at times! It does take some time getting used too but once we do have everything set up correctly there are no issues using this system long term or short-term while traveling outβ¦