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Junction6 Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Vertical Industry, Hospitality

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Description of Junction6

Junction6 provides wholistic reservations management technology for tour, activity, and transport operators.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Great solution for bookkeeping needs

I love how easy it is to use! It's simple but very effective at what you need from your booking engine software - which in this case was solving my problems with getting people booked up enough that we could afford our agency fees without losing too many customers (we're an all-inclusive resort). Nothing so far as specific issues or things they should work out of their own box/head space rather than just asking us about stuff like those other systems do when there aren't any answers available…

Pros
  • The ease
  • Being tech savvy myself, understanding exactly where everything goes.
  • Having something new every 3 months for free :)
Cons
  • Not knowing anybody outside USA

Revainrating 4 out of 5

Excellent Customer Service and Knowledgeable Team

The customer service is fantastic! They are always willing to help any time of day or night - even holidays (we're in Europe)!! Great team overall with very detailed knowledge about their product which makes it easy to utilize as well. I wish there was more flexibility around booking times so we could do things at our own pace but that's just my preference not anything major. We use this software primarily for group travel reservation purposes. It has allowed us make faster decisions when…

Pros
  • Very fast
  • Ease accessability through various platforms / mediums.
  • Fantastic support staff from all across world who know how best approach customers depending upon where they live, etc.(We've never had an issue)
Cons
  • Not much really