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Kaptec Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Managed IT Services

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Description of Kaptec

Kaptec are technology solution experts dedicated to your business and delivering best in class IT and telephony requirements. Through our dedicated team of specialists and consultants we will deliver a flexible solution that is tailored to the needs of your organisation.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool to simplify managing our business and customers

I like how easy it was for us as users, especially those without technical skills or experience with computers could get up an running quickly using this software (even my wife!). We have been able use both voice mail & voicemail transcription from anywhere around Australia within less than 24 hours! The only issue i've had so far has nothing doen wtih kptects support but more about me not being aware what features were available when setting things oup - which they helpfully pointed out after…

Pros
  • Easy setup process makes life easier !!!! No brainer really once implemented properly by our staff
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent customer service from all staff at kptc

Kaptec have been very helpful in their advice and support of our business needs. They are very friendly and always go above and beyond what is required. Kaptec are always on hand to provide support and advice, and work with us to ensure we achieve our goals. I would like nothing more than to have a more formal relationship with Kaptec, and look forward to working with them in the future. We have had a very smooth experience with Kaptec. The support provided and the advice given has been of the

Pros
  • There service was great as it allowed me time for my team members which helped make things easier when they were out sick or late etc..The staff there do not rush into solutions but take enough info from you before coming up wth suggestions that help your situation at least slightly better! A fantastic place!!! :)
Cons
  • Empty