Header banner
Revain logoHome Page
kommunicate logo

Kommunicate Review

2

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

View on AmazonView on ЯM

Description of Kommunicate

The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce. Although, chatbots are not fail-proof and can only be as smart as you can make them. They are bound to have limitations. The best bet is a human + chatbot hybrid model, where chatbots can answer the basic queries and leave the complex ones for humans. Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbot, website chat, support agents, team conversations, customer delight aspects all at the same place.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

This is such great value for money and it takes little time

I like that we can easily add new bots into our platform so if there's something specific you need help with or want added as an option then just let us know! It would be really cool though when adding more options in future releases of komunicate (like being able to have multiple "bots" - one person could do all kinds things). Currently most people use this tool because they're looking at having their own chatbot but don't realize how easy/quickly someone else has already done theirs without…

Pros
  • Just drag n drop what needs changed onto your website code where ever desired along side other content elements such images + text boxes which make up webpages today.
Cons
  • Secret

Revainrating 5 out of 5

Great Communication Tool for Multiple People

I like that you can schedule your messages in advance so they don't show up at random times during business hours when someone might be available or not! It's very easy once set how many minutes apart each message should occur (5 min intervals). You also have an option of scheduling multiple people but only one person will receive those scheduled emails until he/she opens them which makes sense since we're all busy as hell with our jobs too. If anyone has any questions about this product…

Pros
  • Customer support is excellent
  • Very simple interface to navigate around, no bells / whistles unless needed for additional features.
  • Great customer communication throughout entire process both before purchase AND afterwards!!!
  • Excellent value pricing structure compared other similar services
Cons
  • All fine