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kWiki Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Customer Service, Customer Self-Service

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Description of kWiki

Reduce the number of support tickets and enhance customer experience by crafting gorgeous technical docs, knowledge bases, user guides, FAQs, and so much more.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Super Easy App To Use And Has Multiple Functions Beyond Just The Basic Wiki

I love that Kwik is super easy to use once you get used it! Also very customizable for just about anything we need in our business (which can be quite extensive). There are SO many things out there where all your info ends up being hosted externally which often leads people not trust or even go through with purchasing what they're looking at - but if its backed 100% internally then everyone has confidence knowing their information lives inside one place!! No complaints here other than maybe…

Pros
  • Easy User Interface
  • Very Customization options available
  • Extremely secure hosting option built right IN WITH THE APP itself making security much more reliable when using wikis instead
Cons
  • Some little things

Revainrating 4 out of 5

Best way (and easiest) i know so far

The best thing about using this is that you can have different version of your documentation in one place without having to manually create each page or edit them individually - everything gets created automatically for you! I dislike how difficult it would be to find something if you want to use another plugin/theme other than what's built into KWiki. There are some things which could be made easier when inserting media files with images etc but otherwise great piece of software! You should…

Pros
  • I love the automatic creation of all pages in a given section and the ease of navigating through the pages
Cons
  • It can be frustrating to find what you are looking for sometimes and hard to navigate to a page you've previously worked on