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LocalClarity Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Online Reputation Management

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Description of LocalClarity

LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive advantages. Reputations Matter. Take Control.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Professional approach along side good communication

They have been able to help our business with both SEO as well mapping. The team has worked very hard to understand the needs of the business and tailor solutions that will suit us best. There is nothing I dislike about them so far - would love if they could work remotely once in awhile! We don't currently use any specific software from LocalClarity but we've discussed several options. The dashboard is easy to use, allows you to see all your reviews at once which makes it easier to manage them.

Pros
  • Easy interface
  • Dashboard view showing real time customer response data
  • Abilityto assign Managers directly without having an admin role assigned first (and therefore no extra step required by client)
Cons
  • User experience when entering or editing comments; there's roomfor improvement.
  • Lackof abilitytouseaccountswithmultiplemanagersononeassignment

Revainrating 5 out of 5

Overall good cloud-based Review Management Software

The best thing about this software is that it provides you with all your business needs in one place which makes things easy when managing reviews from different sources such as Yelp or Google My Business etc. It also allows me to create multiple accounts so I can manage them separately if needed. Sometimes there are issues where some pages don't load properly but overall everything works fine! Nothing really at this time though. As far as my experience goes with Local Clarity, they have been…

Pros
  • Easy integration
  • Great support team for any questions.
  • Very intuitive interface (easy navigation)
  • Good variety options available
Cons
  • I will keep silent