Lookouts security research team is consistently on the frontlines of novel threat discoveries and many of the worlds largest, most sophisticated organizations rely on them to provide advisory services.
The support has been great! They have helped us get our environment back into compliance with PCI-DSS requirements after an incident involving cardholder data in transit from one vendor's system through another vendors' gateway solution (which was not properly configured). We are very happy customers because they work quickly for us when we need assistance or just want their expert opinion about something that isn't working as expected. There really aren't any downsides at this point. If you're
Cons
No negatives yet..I haven’t had too much issues so far but would like more control