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Lumen Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Lumen

Businesses can deploy Lumen internally in an organization for automating the business processes and decreasing manual labor. This results in enhanced Turn Over Ratio of organizations, and employee productivity as well. Businesses can also deploy lumen externally for managing their end users, the Lumen chatbots are available right at the gate, as to enhance customer journey and experience across multiple channels.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Very useful tool - excellent customer service

I like that the system is customizable to suit my needs at each job. It's easy to use and understand. There are so many features, it would be impossible to explain them here, but I can say that in just one week of training I was able to get up and running and doing some really cool stuff with this software! I love that there's a free version available. I wish you could get more storage space. But what I do see available is enough for most purposes. The program has been very helpful in our…

Pros
  • Easy interface
  • Great support team (email/chat)
  • Very user friendly
  • Customization optionsCons : Not much room or capacity
Cons
  • Some disadvantages

Revainrating 5 out of 5

Lumen - Cloud Computing for Everyone

The best part is that you get all your information from one place with easy navigation to do so hence there's nothing much I dislike about this app! Sometimes when it crashes which might happen due too high traffic or heavy mobile network its not possible even if we are having WiFi connection at home because our office has no wifi!! So basically what i suggest here would be go ahead try out lumens cloud computing solution without wasting any time instead spend some quality hours using their…

Pros
  • Easy accessibility
  • Cloud service availability in realtime for tracking purpose.
  • User Friendliness
  • Support staff assistance anytime as per requirement; always ready!!!
Cons
  • Nothing