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Magna5 Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Professional Services, Managed IT Services

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Description of Magna5

Magna5 is a nationwide provider of managed IT, voice and connectivity solutions to mid-market and enterprise customers nationwide, including leaders within the education, healthcare, government, financial services and other industry segments. We provide value to customers by bringing together enterprise-class platforms from leading vendors and a 24/7/365 fully managed Operations Center. With more than two decades of experience in telecommunications and managed IT services, we make a difference for our clients using a unique customer experience approach delivering targeted, strategic solutions that is right for their business. Headquartered in Frisco, Texas, Magna5 operates nationally and has office locations in Pittsburgh; San Antonio; Seattle; and Troy, New York. Magna5 is a platform company of NewSpring Holdings. For more information, visit www.magna5global.com.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Excellent customer service, responsive and trustworthy staff

The best thing I can say about Magna5 is that all its employees are very reliable. Whenever you call them, they always respond promptly. The second best thing is their speed with which they fix your issues as soon as you point it out. Nothing much to dislike about this company - except maybe the price. Their prices are a bit high compared to the competition. There's no denying the fact that I cannot afford to have one Magna5 guy looking after my company's emails. Their services would be totally

Pros
  • Great product line
  • Reliable assistance from techs.
  • Very fast response time during emergency situations; quick resolutions too!
Cons
  • High costs if used alone
  • No free trial period

Revainrating 4 out of 5

An excellent tool and worth investing your hard earned cash into

I like that it keeps my computer up-to date with all software updates for security purposes etc., also you can schedule an automatic update at any time when away from home or office so there's no worries about forgetting something important! Sometimes this program takes longer than necessary as well sometimes certain programs take too long (especially in updating) but overall nothing really bad here - just minor inconveniences which aren't always possible to avoid due to lack of resources/time…

Pros
  • Ease
  • Reliability &
Cons
  • Not very customizable