I like how inbound mail warmers are able to reply to our customers instantly without having to wait for a human agent! The ability to have real-time conversations is great because you can engage with prospects at their own pace. It's also nice that they automatically forward messages from spam folders so we don't lose any opportunities. As of now there isn't much dislike about this tool; however, I would be open minded if it could improve further. We use MailWarm to communicate with ourβ¦