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Managed Mobility Services Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Managed IT Services

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Description of Managed Mobility Services

vMOX is redefining the way medium and enterprise-sized organizations manage their mobility programs. Our trusted mobility cost optimization and lifecycle management solution combines specialized integrations, automation, and patented technology with expert strategic consulting to deliver unparalleled savings, efficiency gains, and visibility. Our holistic set of managed services, which also includes mobile help desk and device logistics, is designed to solve today’s complex administration challenges with no disruptions, provider changes and minimal customer effort. vMOX is disrupting the industry with a risk-free billing model, not your typical managed mobility services provider. For more information and to experience the difference for yourself, please visit www.vmox.com.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 4 out of 5

Very good and helpful support staff, very quick response times

The software was simple to use so that I could train my team members quickly without any problems with them or myself! It is easy for our customers just like it's for me too - we are able to customize everything as needed. In addition if there were issues there was always someone available via phone/email who would take time out from his day job to assist us in troubleshooting what had occurred. So far nothing at this point but maybe because they have only been offering a trial period where…

Pros
  • This program works well, very reliable & intuitive interface..it makes sense once your familiar wththe system
Cons
  • Nothing really comes immediately into mind

Revainrating 5 out of 5

Great experience doing returns / exchanges

They don't charge you for a new device until you use it first - and then they charge you a fair fee. They also have great customer support. I like that I can go to them to get a new phone, and then if I want any other support, I can just go back to them for it. There are no options for them to charge you for new devices, but they do charge you for lost devices. Not having to worry about setting up a network, and only dealing with one provider. I have been working in this field since 2011 when…

Pros
  • Great service
  • Very quick turnaround times.
  • Good prices compared all others out there
Cons
  • Almost never