I like that everything is in one place. It's easy to see the status of each project at any given time, so you don't have to keep checking your email or website to find out what exactly needs to be done next. We also use this program for our billing department as well as our clients' projects/accounts, so it helps manage multiple accounts for us too! There's not much that i dislike about this software.
But maybe if there was an easier way to edit quotes (maybe like Microsoft Project) then Iβ¦