Broken screw doesn't fit send a new screw it doesn't work I just ordered a new one it was perfect got a refund for the first one great people did a good job and responded quickly thanks for your concern.

My mother died and we made several decorative urns for each family member. My granddaughter chose this one and the quality is great. Everyone liked it.

My little sister was at work when the necklace accidentally fell off her neck and fell on the floor, my father's ashes were on her shirt! Absolutely disgusting in the quality of this product, I would not recommend it to anyone. It was a very unfortunate situation for them, I'm not sure if we could get a broken part, but it's definitely not normal. I have a strong belief that someone who intends to get something like this will find something that protects the ash inside the pendant in a way that

Beautiful necklace. I ordered rose gold but it looks more like regular gold. I ordered it because it says it's stainless steel. I am very allergic to metal and I am not sure if the metal color will cover the stainless steel or not but my skin is flaring up due to an allergic reaction and it breaks my heart because I love the necklace I can contact the seller to ask for plain stainless steel, no color, and see if it works? Maybe stainless steel pendants, but the necklace chain itself is not? The

I bought two of these. One for mom and one for daughter. Our dog Diamond passed away this week and they had the greatest bond with her. This is the 1st pet my daughter has passed. She was only 10 years old when we got Diamond and now she's 17. It's been a very difficult time for her. As a mother, I have no idea how to ease her pain. So I did this to help her get over it, but also to let her know that she is not alone. That she will always be her best friend. It's very well put together. Very…