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MiSentinel Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Workforce Management

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Description of MiSentinel

Misentinel offers cloud-based workforce management (WFM) software that manages Scheduling, Reporting, Tracking & Lone Worker. MiSentinel is aimed at Security and Facilities Management Industries. Utilising our extensive experience and artificial intelligence tools, we have resolved the majority of possible operational challenges. Contact us for more information.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great software that keeps us connected and organized

I like how easy it was to put together with my staff for their use during busy times such as winter months when students are out of school. It can be difficult managing many users in one account but they do provide customer service support through Skype so you don't always need an employee present to assist. Not much - just keep adding people until your database is full! Our IT department uses this program all day daily. Benefits include ease of communication between employees about…

Pros
  • Very user friendly
  • Easy interface that we used easily from home without having any tech training.
  • Good reporting ability once complete
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Easy Time Clock Software for Small Business

I like how easy it was to use and set up as well as customize. It's very user friendly! The only thing I don't really like about mi sentinel is that sometimes you would go in there and see an error message pop up but then when you refreshed it wouldn't show any errors anymore. So if you are having issues with your system try refreshing it or restarting your computer. You can also check out their support team. They were extremely helpful and answered all my questions quickly. I am using this…

Pros
  • Also has great customer service!! Easy way just click here instead typing everything into google chrome (no more searching) which makes things easier than before
Cons
  • None

Revainrating 5 out of 5

Great Scheduling System & Reporting Features

I like how easy it was to use once set up with my phone number as an account username! Also having all calls go into one place really helped me during this pandemic when i had so many employees working from home or not able because they were sick themselves - which led them asking where their scheduled shifts are/are supposed be etc.. I like how easy it is to navigate through the system. The reporting is very detailed and thorough. It's not too difficult to learn how to use the system.…

Pros
  • There isn't anything specific that stands out about mi sentinels program other than its ease at learning compared others such zendesk
Cons
  • Some little things