The integration of all channels is easy via Monia interface or API calls as well using third party integrations like Zapier etc., It's free for small scale use cases where I can see there will be no extra cost incurred by my team members who are not aware about AI/ML technologies / tools but know how simple this tool could make their work easier than others if they have knowledge related topics. In addition it does provide training support also from them so that we don't need any help evenβ¦