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NETWORK GUIDANCE 2.0 LLC Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of NETWORK GUIDANCE 2.0 LLC

NG2 provides super responsive end user IT service desk, cloud solutions, help desk, infrastructure management, backup, and security services.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent technical assistance provided by knowledgeable personnel

I have used Network Guidance in the past to support our network engineers. They are very good at what they do! The best part is that their staff members speak English as well as Spanish. It was hard for me to communicate with them via email or video chat. Sometimes it took time to respond to my emails when I asked about an issue we had. We didn't use their virtual desktop software so I can't comment on this aspect of their product. But overall, not much to dislike about using NG2. As long as…

Pros
  • They are always ready to help
Cons
  • I would have loved to get to know them better