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Newfies-Dialer Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Newfies-Dialer

Newfies-Dialer is a multi-tenant call center solution with billing designed both for businesses who want to offer call center services to their customers and organisations that want to call their contacts or use Newfies-Dialer for lead generation, market research, voting or predictive dialling. We can support from 10 agents to many hundreds of agents, make millions of calls per day, as well as receive inbound calls and direct contacts to an IVR or a live agent. Our customers are free to choose their own VoIP telecoms carriers worldwide to get the best possible value for money. Star2Billing S.L. (est. 2009) is the sole developer of the call center software Newfies-Dialer (https://www.newfies-dialer.org/) and DialerAI (https://dialer.ai/)

Reviews

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Type of review

Revainrating 5 out of 5

Perfect for Newfiness Dialer purposes

I liked how easy it was set up as well since this software works perfectly in tandem w/out any problems at all! We are using newfiess dialers mainly due our clients needs but also because of being able too reach out easily by phone calls from within an app without having anyone pickup & have them answer questions about products we sell via chatbots etc.. The user interface can be improved though not sure if you're looking into making improvements yet? Otherwise everything has been working…

Pros
  • Great product overall!!! :)
Cons
  • Some disadvantages