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News on hold Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Office, Marketplace Apps

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Description of News on hold

Rivet's entertaining stories keep your customers on the line up to 23% longer than music. 77% of callers say that valuing their time is the most important thing a company can do to provide great customer service

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Type of review

Revainrating 4 out of 5

Helps keep focus while working: News on hold

I like how it allows me to listen to my favorite songs in between calls and how easy it is to manage and use. It also has some very useful features such as being able to add notes, reminders and have multiple timers set. The only issue I have with this product is that there are not many free apps for android or apple that will allow you to sync your playlists. If you want an all-in-one solution for managing your phone calls then this is the one you need. This helps me to be more productive…

Pros
  • Easy access via Apple & Android app.
  • Great call management tools
  • Also great customer service if something goes wrong!
Cons
  • Not much variety at times (like having different type's from rock/pop music)
  • No customizable backgrounds