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Noda Contact Center Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Noda Contact Center

Noda Contact Center is the company's own all-in-one (C++, Java) IP solution. Today more than 350 contact centers exploit Noda's solution. Among company's customers are Jaguar Landrover, Inter RAO, MTS, Rostelecom, AVIVA, EFES, FLEETCOR, Amadeus, Karcher, and Zepter International.

Reviews

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Type of review

Revainrating 5 out of 5

One Point Solution For All Your Training Needs

The most important feature of this software it that your agents can have access to many different applications without having to be connected at their desktops or laptops directly with them. Also you don't need any additional hardware for training purposes as well since everything will run smoothly from within one system which helps in reducing costs significantly while maintaining quality services provided by our clients worldwide. Nothing much I would say about this product other than its…

Pros
  • Easy Access
  • User Friendly Interface
  • Less Training Time Needed Overall.
  • One stop solution is what works best here..There are not two solutions available such an example where both Omnichannel Management suite & Conversant Customer Experience Portal together cannot function properly unless they're installed into same server machine altogether along side Salesforce Chatter
Cons
  • There are disadvantages