I like the way the whole program works. It is very easy to use and the customer service is great! The only thing I dislike is that I would like it to be able to receive calls without having to log in first! The benefit of this is that it will not automatically log you in, and you will not have to wait for the program to load. The benefit is that it allows me to receive calls without having to log in first. I would recommend this to those who are looking for a call program that is easy to useβ¦