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Novus Loyalty Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of Novus Loyalty

Novus Loyalty is a tailor-made interactive loyalty program software that provides strategies, technologies, and expertise to discover deeper Insights. It helps your company anticipate and solve any challenges your business faces by driving flexible loyalty solutions. Our software can be easily customized to your business needs and is deployed in 4-6 weeks.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent POS Software solution that is user friendly and cost efficient

The best part about this system was its ease of use for our employees as well their customers! I have been using it since we started implementing at my organization so far everything has worked great out of box with no issues or complaints from anyone who uses them daily!! Nothing really but if you are considering buying one then make sure they provide good customer support otherwise there will surely come some problems down the road when things do not work like intended initially. We were…

Pros
  • I think what stands out the most for me is that the system is quite intuitive and simple to use for both users
Cons
  • So far I have not found anything I dislike about the system other than needing technical support personnel to come fix issues when they pop up

Revainrating 5 out of 5

Easy way connecting multiple locations together

The best part of this platform was its ability for us as an organization with over 20 stores across various states (including Alaska) to connect seamlessly via our online store system! We were able to have all customers see everything they purchased from one place without having separate accounts or systems set up at each location - which would require more time & resources than we had available. I wish there could've been some sort of integration between it and Shopify so when you order…

Pros
  • Ease in connecting multiple locations
  • Ability track orders, make customizable gift card packages.
  • Allows customized promotional deals that can be tracked by individual employee
Cons
  • Good but not great

Revainrating 5 out of 5

Easy-to implement platform that is user friendly

I like how easy it was for our team at work who were new users of this product - they had no issues getting started with using all aspects of their solution. The customer service support from both Salesforce side as well as NoveLoyalty has been great! Nothing really comes across negatively about my experience so far. However if you are looking into implementing an Interactive Customer Experience Management (ICEM) system then definitely consider doing some research first before committing too…

Pros
  • Great overall program that allows us, sales reps within Marketing Dept., access easily without any major struggles; also user friendly interface is very helpful when trying out various options during implementations/improving existing solutions / building completely custom applications.Very responsive staff members whenever troubleshooting occurs along each phase leading up toward final deployment..Fast & reliable delivery times even under tight deadlines set forth by management