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Omilia Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Omilia

The Omilia Conversational AI Self-Service solution includes everything an enterprise needs to address their omni-channel CX strategy, with impressive cost-savings and improved CX across voice and digital channels. Our solution provides a seamless human-like conversational experience for self-service across all channels.

Reviews

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Type of review

Revainrating 5 out of 5

Overall great platform for communicating and making sure everything gets done

I like how easy it is use once you set up your account; however there are some features that aren't as intuitive such getting my work calendar in order before using this app or when scheduling appointments/meetings. There's nothing wrong about Omnia other than not being able get more information out of them which would be nice if they added those things eventually but otherwise good job! It makes communication between employees easier by having one place where everyone can communicate instead…

Pros
  • Everything else happens here so its very simple for clients too know exactly who works at each office because all schedules come under same umbrella with no confusion
Cons
  • Some difficulties