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OmniSocial Learning Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
HR, Talent Management

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Description of OmniSocial Learning

Mzinga's social business software suite, Mzinga OmniSocial, helps organizations create, design, and manage sophisticated social and knowledge-sharing experiences that improve brand visibility, workplace satisfaction, and customer loyalty - all from one platform.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very user friendly platform and excellent customer service

I like how easy it is to use this tool for my clients! They are able to easily add content in their own way without having professional help with editing or training them as well which makes our jobs easier!! We have not found anything we dislike yet but there may be something out of sight you can't see unless someone points it out specifically so if they do let us know :) Great product at an affordable price point. The ease of using this program has helped me get more work done quicker than…

Pros
  • It's quick, efficient & user friendly all around making life much better when working from home instead going into office every day!!! Very helpful customer service team too that goes above expectations whenever needed :D Keep up good job guys
Cons
  • None

Revainrating 4 out of 5

Convenient resource manager that also promotes community building

I enjoy the ease of connecting to other users, creating groups, and sharing content within my network. It is not very user friendly for newbies, which makes it difficult to get started. This tool has helped us connect with our customers in an efficient way. We are able to share information, ideas, etc. in a more organized manner than we could before using this tool. I like how easy it is to use this program for my organization! It has helped us connect with our customers better by allowing…

Pros
  • It is not very user friendly for newbies, which makes it difficult to get started
Cons
  • It is not user friendly for new users

Revainrating 4 out of 5

Great Learning Tool For Employees And Clients

The ability to connect with other employees (internal or external) in order for them gain new information is great! We are able use this tool for our team as well as internal clients/customers when they come into work each day. I don't have any dislikes at this time but if there was something i would like implemented it would be the ability to add more filters so we can go through things quicker than 1 by1 which seems slow sometimes. Our staff love using omni social learning because its very…

Pros
  • Ease Of Use
  • Customer Service ExperienceIs good looking, looks modern & pleasing aesthetically
Cons
  • Nothing that comes immediately will update later