I like that it is user friendly for everyone in our office! It makes backing up information simple by allowing you choose what folder or file types should be backed-up each time there's an update made (such as word documents). There are some things such as adding pictures/video which can take longer than normal but nothing too bad about this service overall if they do get around those problems then we would not have any complaints at all with their product!! If anyone has issues regarding howβ¦