At Atlantic Puffin we believe that building apps is all about delivering exceptional quality products that bring significant added value to our customers. We just love what we do! As a team made of Service Management experts, engineers, designers and ServiceNow gurus, we're aiming at stirring the app market towards innovation and customer centric approach.
I like how easy it was for us as an internal IT department/team (both front-end & back-)to use OSS in order make life easier when needed from different locations with various skill sets - no other way than this tool could have helped solve problems quickly without much hassle or confusion regarding implementation time lines etc.. It has enabled better coordination between teams by creating task lists which are easily accessible using search filters.- nothing so far really liked but if you needβ¦
Pros
Great customer support, fast response times, simple user interface makes navigating through all features seamless&intuitive&
Easy integration into most platforms suchas Jira Service Desk / PagerDuty