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Onyx Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Marketing Services, Branding Agencies

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Description of Onyx

We are an app design and development shop based in Los Angeles, CA. We combine beauty and usability to bring you engaging brands and products.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent development service delivered through complete dedication

I worked with them for about 6 months while developing my first web application as well as designing their landing page/homepage (which was also developed by us). They were very responsive from day one when we started working together! The project management side of things could have been better - it took quite some time before they got back to me regarding any changes or updates that needed be made within our scope / budgeted amount etc. It's not easy finding good people who can work…

Pros
  • Dedicated individuals, no need having multiple designers just because you wish.
  • Good communications all around; frequent discussions in Skype calls which are usually short but effective enough :)
  • Very professional approach throughout
Cons
  • It is hard to say

Revainrating 5 out of 5

Superb User Experience Design Consultant

I like that they have been able to make my website look more modern than it has previously with their work! They do great research for me so when we start working together there is no guesswork as far as how something will be implemented or designed - everything comes from them first which makes our collaboration easier because of this fact. Sometimes things take longer then expected but thats just part of any project these days i suppose. The only thing about ONYX was not being sure if all…

Pros
  • Full customization
  • Abilityto update content quickly without coding skills needed.
  • Easy customer support team via email, phone call etc

Revainrating 5 out of 5

Excellent web and app development services

I think that they were very professional throughout our entire experience working with them! They know how important it is for us as business owners/entrepreneurs of small companies (like ours) to be able to control your marketing efforts from start-to-finish without having someone else tell me what's best or not so great about my website etc. It was also nice because we could get feedback right away when something didn't turn out well - which really helped improve things quickly!! Nothing at…

Pros
  • Professionalism
  • Knowledgeable staff
  • Good customer service skills, especially in terms related directly pertaining their work within WordPress settings.
  • Very easy accessibility via phone & email support options while being timely
Cons
  • Some little things

Revainrating 4 out of 5

Great customer service. Helped me get started on a new project. Knowledgeable staff.

Quick response time. Helped us come up with an idea and got us going with that quickly. Able to talk about strategies and not just how to make something happen. All in all great experience and we will definitely be contacting them again if we have any other needs. Great customer care! They were very helpful during my transition from one project manager to another as I was trying to figure out which direction to take with my work. Their knowledge base is extensive. If you don't know how to do it

Pros
  • Great customer service! We have already recommended them to our clients as our go-to for analytical software because of their incredible support staff.
  • You won't feel overwhelmed when you first start using it.
Cons
  • The documentation could be a little better.