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Oriwin Advanced Monitoring for SAP Cloud Platform Integration Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
IT Infrastructure, Monitoring Software

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Description of Oriwin Advanced Monitoring for SAP Cloud Platform Integration

Systems monitoring helps speed up the process of resolving problems. Advanced message monitoring with search feature helps speed up the problems solving. Solution brigs new design and full integration into your SAP CPI.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Very useful tool when monitoring complex systems

With Oriwin we got an excellent overview with respect to our business processes in real time and over a long period. The interface is intuitive, easy to use and always current. From implementation, integration, configuration, test & acceptance all the way to operation & support, this product offers you everything you need! The implementation was done in collaboration with the existing IT staff. We did not have to write any code ourselves. I think this helped a lot as it took some of the burden…

Pros
  • Easy monitoring ability see every step taken.
  • Very quick response times when issues are found,
  • Allows access via mobile device (iOS)
  • No installation required just start up at workstation
Cons
  • Good but not great

Revainrating 4 out of 5

Excellent Tool for Fault Detection and Alerting

The ability to monitor our product end-to-end, without having to rely upon third party services or products is what I appreciate most about this solution from OriWin (and their excellent customer support). We have been able to identify several issues with our product that we didn't know were happening until it was too late. This allowed us to implement fixes in time before they became an issue which has saved significant amounts of money over the years! There isn't anything specific at this…

Pros
  • Ease of installation, intuitive web interface, ease of getting started, ability to monitor key business metrics, good performance monitoring and reporting
Cons
  • Does not have a UI for monitoring application and process workflows

Oriwin has been my preferred partner for monitoring our applications for over 6 years. As an experienced developer, I appreciate their attention to detail and expertise in helping us troubleshoot application problems. Our business intelligence and data mining solutions have improved significantly because of the unique way they help me understand how to diagnose problems. My previous provider was limited in scope, forcing me to manually dig into the logs and analyze them in my own time. They do…

Pros
  • They listen closely to your needs and are always available when you have questions or issues.
  • Their support team are highly trained professionals.
Cons
  • The product documentation is lacking (this may be due to the transition between developers).
  • There is no way to easily export/import/migrate the data across platforms.