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Paytronix Review

3

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing, Demand Generation

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Description of Paytronix

Paytronix is a loyalty, gift, comp, and messaging technology developed exclusively for restaurants and convenience stores.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

The best software for small Businesses

Paytronix has allowed us to develop our customer base and engage them on a more individualized level. It is very easy to use and they are always willing to help. Paytronix has allowed us to engage with our customers with a personalized level. We have seen an increase in sales which has increased our customer base. We were not using marketing to our customers and Paytronix has allowed us to do just that. Paytronix has allowed us to engage with our customers and has increased sales. It is very…

Pros
  • Customer Service
  • Easy To Use Interface With Customers And Leads
  • Increased Sales
  • Allows for better lead management/engagement at lower cost, less headaches!
Cons
  • The amount you can set up your system before having full access.
  • Limited integration options
  • Not all leads (lead ID) come through correctly

Revainrating 4 out of 5

Great resource for making memberships, discounts & freebies work together

I like that it's easy to use and has many different features including online ordering capabilities which are great! The customer service can be hit or miss sometimes but if they're helpful then it was good otherwise not so much. Sometimes things go wrong with their software when you contact them about an issue and there seems to always have something going on behind-the scenes instead of actually helping someone who needs help. If anyone uses this product please try using it because it really…

Pros
  • That it's easy to use and it really does help keep track of all of our rewards programs and memberships
Cons
  • That it's a little complicated to use and you have to go through a lot of steps to get where you want to go

Revainrating 4 out of 5

Great platform if managing multiple locations

I like that it's easy to use! It's pretty intuitive once you get used to how everything works. There are tons of different types of coupons available so there really isn't anything wrong with this system. The only issue we have had in using paytronix is when our network goes down or gets slow. This causes issues because all of our customers will be affected by this and they won't know what coupon type they should swipe up. We've fixed this problem recently but sometimes it still happens. If…

Pros
  • User friendly interface
  • Customer reward program tracking & analytics tool.
  • Easy access no downloading required
Cons
  • Not great at reporting results/results not always accurate