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PICS ITech Managed IT Services Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Managed IT Services

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Description of PICS ITech Managed IT Services

PICS ITech is an IT consulting and IT support provider.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 5 out of 5

Pics itechnetwork - The most user friendly hosting company i've seen

It is very friendly to use. I can customize my dashboard for ease of viewing and using the platform, there's not much to dislike in terms of features, but if you are looking for more detailed reports, some would need to be created by you. Make sure that you know your information needs before jumping into this tool. We have been able to see data in graphs, stats, etc., which allows us to identify trends or patterns with our clients better than other tools we've used in the past. The best part…

Pros
  • Very little downtime overall.
Cons
  • Empty

Revainrating 5 out of 5

Excellent Customer Service & Professional Staff

They are very responsive to our needs, as well as flexible. They're also very cost effective! I can't think of anything that's been a problem for them in regards to their services. We have a small business that requires very specific and complex IT solutions. We found that we were able to find exactly what we needed with them, and they were able to customize the solution to fit our specific needs. I work with the IT services staff at PICS ITech. I have been very pleased with the customer…

Pros
  • The responsiveness is excellent; when there was an issue or question it could usually get resolved within 24 hours if necessary even after normal working day ends early due too heavy traffic volume / etc.Very good support/service from techs who know how things should run without any issues being reported back again (even though some times may take
Cons
  • Some disadvantages